Realise your potential and improve sales through greater product choice
Customers' needs have changed significantly in terms of their expectations from ecommerce and the choice and service they receive. We can enable you to meet those expectations. Expand way beyond your core range and experiment with new categories without taking any additional risks. Virtualstock’s ecommerce marketplace allows the introduction of a vast range of alternative sellers without losing control of your brand and our scalable SaaS platform easily integrates with existing software.
Total visibility with up-to-date stock, order and delivery status
Maximise retailer’s potential online with new strategies and technologies. A marketplace with Virtualstock will vastly increase the number of suppliers available to customers while keeping in complete control. Our platform is highly configurable and intuitive and designed in collaboration with top retailers. It’s easy to maintain and provides visibility, drives compliance and focuses on growth - all while using less resource. Our technology is secure, robust and trusted and both ISO accredited and GDPR compliant.
Let’s take a look at all the features and functionality modules we’ll supply
Orders and Returns Management
Take advantage of DOM (Distributed Order Management) which thousands of suppliers can interface with. Meeting customer expectations and maximising order fulfilment.
Receive accurate stock updates directly from suppliers and automatically reflect those on your website to ensure there is no time lapse which can lead to over-selling and its associated problems.
Track and Trace
Constantly check status of orders post despatch, improve efficiency in ‘The Final Mile’ and greatly improve OTIF (On Time in Full) scores through ensuring customers receive their goods when they expect to.
Complete transparency and efficiency between retailers and suppliers. Invoices are created out of orders and sent back to the retailers where both parties can view them.
Improve product induction times significantly with our platform that will work with legacy systems, and will make PLU (price look up codes) easy to input and publish giving greater visibility, control and maximise speed to market.
In-depth reporting including Supplier Compliance Reporting so that you can be confident suppliers are performing to the same standard as your own business and as close to your own distribution model as possible.
Virtualstock is a key technology partner to Robert Dyas and has enabled us to deliver huge online growth. Over two thirds of our online sales are now driven by dropshipping and Virtualstock has allowed us to scale this business profitably whilst also improving customer experience.
Chairman, Theo Paphitis Retail Group
Virtualstock has vastly improved our ability to onboard new suppliers and products. It’s the reason for our rapid growth and success.
Dropship Manager, Harvey Norman Australia